Uber in Trouble in Oakland

By Sam Felsing---Some 44 percent of Oakland residents have a “somewhat unfavorable” or “very unfavorable view” of Uber, the ride-sharing company. Some 41 percent have a somewhat or very favorable view of the company. The results come from a new poll paid for by the East Bay Residents for Responsible Development (EBRRD).

  • Oakland women hold a more favorable view of Uber than the city’s men.  Forty-four (44) percent of women hold a favorable view of Uber (compared to 42 percent of women who have an unfavorable view), while 38 percent of men have a favorable view of the ride-sharing company (compared to 46 percent who hold an unfavorable view). 
  • Some 53 percent of residents who have lived in the city for 21 to 40 years hold a favorable view of the company, while roughly 28 percent of those who have lived in the city for just two to five years hold a favorable view of it. 

The ride-sharing company’s favorability rating was taken in late February, before its CEO Travis Kalanick was caught on video berating a company driver, before its employees’ visit to an escort service came to light, before its president quit, and before it announced it was downsizing its plans for a second headquarters at the old Sears building in Oakland.

Despite the Uber dislike, 57 percent of Oaklanders have a “very favorable” or “somewhat favorable” impression of technology companies in general. However, 67 percent of respondents believe the companies have either a “major responsibility” or “some responsibility” for addressing the housing problems the city is facing.

  • Residents who have lived in Oakland two or fewer years are the most likely to have a favorable impression of tech companies. Some 73 percent of the group have a favorable view of tech companies.
  • People who have lived in Oakland for 41+ years are the least likely to have a favorable impression of tech companies, with just 43 percent having a favorable view of them. However, 63 percent of those who have lived in Oakland between 21 and 40 years have a favorable view of the companies.